The Woodeex guarantee

14 Days return

money back guarantee

The commitment of Woodeex to you does not end at the delivery of your order. To ensure you a purchase with confidence, you have 14 days from the date of receipt to return your diamond for an exchange or for a refund.

Free insured shipping

Woodeex provide you a free and insured shipping through companies specialized in the secure transportation of valuables, particularly in the diamond industry.

Conflict Free diamond

All diamonds presents ont the Woodeex platform adhere to the Kimberley agreements and to the "System of Warranties". Therefore, the diamonds sold on Woodeex are guaranteed “ Conflict Free”.

Free appraisal

We offer a free appraisal that ensures you in the case of loss, theft, or damage that your assurance company will give you an equal replacement of your item.