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The Woodeex guarantee
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14 Days return
money back guarantee
The commitment of Woodeex to you does not end at the delivery of your order. To ensure you a purchase with confidence, you have 14 days from the date of receipt to return your diamond for an exchange or for a refund.
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Free insured shipping
Woodeex provide you a free and insured shipping through companies specialized in the secure transportation of valuables, particularly in the diamond industry.
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Conflict Free diamond
All diamonds presents ont the Woodeex platform adhere to the Kimberley agreements and to the "System of Warranties". Therefore, the diamonds sold on Woodeex are guaranteed “ Conflict Free”.
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Free appraisal
We offer a free appraisal that ensures you in the case of loss, theft, or damage that your assurance company will give you an equal replacement of your item.
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