Woodeex secures its customers by selecting trusted diamond manufacturers and wholesalers certified and operating exclusively in world’s largest diamond exchanges. Trust and confidence are a fundamental value of diamantaires, preserved through the practices of the industry. A strict and rigorous control is carried out for each new request.
diamond experts advices
Meet with our expert diamond customer service to answer your questions and help you make the best choice in the most independent way.
In addition, you will find a complete and detailed diamond guide, online tips, articles and detailed information on each diamond and seller/diamond dealer to provide you with the keys to a conscious, transparent and optimal purchase.
Diamonds control and secure payments
Woodeex checks and controls all diamonds received from suppliers before shipment in order to verify the good conformity of your order. Moreover, Woodeex secures your payments by holding the amount of the sale. After your legal withdrawal period, Woodeex will send the payment to the supplier.
In addition to our diamond experts team and our various online guides, we wanted to go even further.
Balancing tradition and innovation, Woodeex combines the expertise of long-time diamond professionals with modern technologies, using innovative tools, such as the “Smart” and the “Woodeex Assistant” which allow you to choose the diamond that best suits your criteria.
100% money back guarantee
The commitment of Woodeex to you does not end at the delivery of your order. To ensure you a purchase with confidence, you have 14 days from the date of receipt to return your diamond for an exchange or for a refund.
Diamond grading report
All the diamonds present on Woodeex are certified by the most respected and accurate laboratories recognized by the diamond industry as the Gemological Institute of America (GIA), the American Gem Society (AGS), the Hoge Raad voor Diamond (HRD) and the International Gemological Institute (IGI).
Free insured shipping
Woodeex provide you a free and insured shipping through companies specialized in the secure transportation of valuables, particularly in the worldwide transportation of diamonds.
Conflict Free diamond
All diamonds presents ont the Woodeex platform adhere to the Kimberley agreements and to the “System of Warranties”. Therefore, the diamonds sold on Woodeex are guaranteed “ Conflict Free”.