Free and secure shipping

Buy any item and we will ship it to you for free anywhere in the world. We offer fast and free shipping, as well as insurance to all of our destinations, regardless of the order value. All items are securely packaged and fully insured during its transportation to your home or office.

Items shown on www.woodeex.com can be purchased at our showroom and delivered directly to your home.

Shipping Methods

International orders are shipped via FedEx or others secure carriers. Order status and tracking information will be provided to you.

Note: We will only ship your order after it has been thoroughly checked for quality. Diamonds are shipped immediately after being inspected. Shipping time, for loose diamonds only, is usually between one to 3 days. The Jewelry will be shipped according to the production schedule. However, delivery times may be subject to unforeseen circumstances, such as customs delays.

For your protection, Woodeex will always:

• Insure and register all items for their full value.
• Use FedEx or other secure carriers for all orders, to deliver packages in the fastest and safest manner.
• Require all deliveries to be made to a physical business or home address. Delivery to P.O. Boxes is forbidden.
• Require a signature for the package.
• Allow you to choose another delivery address.

In addition, your package may also be picked up at one of our carrier’s branches.

We suggest that all credit card orders be shipped to a valid address on your credit card, though other addresses can be accepted.

Taxes and Duties

As our orders are shipped from outside the EU, customers, whether residing in a country within the EU or outside the EU, will be responsible for duties, VAT and taxes, if any, depending on the regulations of your country.

Please check with your local authorities to confirm taxes and duties.

You can also check with us for an estimate of these charges based on your shipping location.

Note: For delivery in France, the VAT, taxes and customs duties will be included in the selling price.

Delivery to Israel will include the VAT amount in the selling price.